Soulates Studio LLC – Membership Agreement & Terms of Service
Soulates Studio LLC is registered with the State of Florida as a Pilates and Yoga Studio, Facility Registration Number HS# [Insert Number].
Member Information
First Name: __________________ Last Name:_______________________ DOB: __________ Phone: ____________________ Email: ____________________________________________
Address: ____________________________________________ Zip Code: ________________ Membership Packages (Month-to-Month – Auto-Renewing)
Reformer Exclusive
☑ Unlimited – $350/month ($11.66/class)
● 2 weeks of priority booking
● 10% off retail, workshops & events
● 2 Free guest passes/month
● Lock-in rate for 1 year
● Priority pick-a-spot through app
☑ 12 Classes/Month – $280/month ($23.33/class)
● 1 week of priority booking
● 5% off retail, workshops & events
● 1 Free guest pass/month
● Lock-in rate for 1 year
☑ 8 Classes/Month – $240/month ($30.00/class)
● 4 days of priority booking
☑ 4 Classes/Month – $119/month ($29.75/class)
Mat Magic
☑ Unlimited – $310/month ($10.33/class)
● 2 weeks of priority booking
● 10% off retail, workshops & events
● 2 Free guest passes/month
● Lock-in rate for 1 year
☑ 12 Classes/Month – $260/month ($21.66/class)
● 1 week of priority booking
● 5% off retail, workshops & events
● 1 Free guest pass/month
● Lock-in rate for 1 year
☑ 8 Classes/Month – $210/month ($26.25/class)
● 4 days of priority booking
Soulates Experience
☑ 12 Classes/Month – $350/month ($29.16/class)
● 2 weeks of priority booking
● 10% off retail, workshops & events
● 2 Free guest passes/month
● Lock-in rate for 1 year
● Priority pick-a-spot through the app
All memberships renew monthly and are subject to applicable sales tax. Classes expire 30 days after purchase. Unused classes do not roll over. Soulates Studio LLC may adjust pricing after one year with 30 days' notice.
Credit Card Authorization I authorize Soulates Studio LLC to charge my card below for services, retail items, memberships, or packages as requested.
Card Number: ___________________________ Exp. Month: ______ Year: ______ CVV____ Billing Address: _____________________________ City: _______State: ___ Zip: _______ Member Signature* ___________________________________ Date: _____________
STUDIO POLICIES
Class Cancellation Policy: A minimum cancellation notice is required prior to your scheduled class. The late-cancellation window and applicable fees vary based on your membership type. Please refer to your membership details for specific cancellation timeframes. Late cancellations will result in a fee.
Initials: ____
Late Arrival Policy: Arriving after the scheduled start time is considered late. You may lose your spot and be given to a waitlisted member. You will incur a late fee. Initials: _____
No Show: Not showing up to a scheduled class will result in a "No Show Fee" Initials: ___
Attire Policy: Grip socks are required for all Reformer Pilates classes. If you arrive without grip socks, you will be required to purchase a pair at the studio before entering the class. Proper athletic attire is required for all classes.
DISCLAIMER OF LIABILITY: Soulates Studio LLC urges all members to obtain a physical examination from their physicians prior to initiating any exercise program. Soulates Studio LLC training programs are not designed for individuals with known heart disease with or without functional impairment. In recognition of the possible dangers connected with any physical activity, member(s) hereby knowingly and voluntarily waive(s) any cause of action of any kind whatsoever arising as the result of such activity from which any liability may or could accrue to Soulates Studio LLC, its officers, agents, employees, instructors or assigns and agree to hold Soulates Studio LLC harmless therefrom.
1. SEVERABILITY: If any part of this contract shall be held invalid, that part shall be deemed excluded from this contract and the remainder of the contract shall remain in full force and effect.
2. NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER.
3. JURISDICTION: To the full extent permissible by law, for purposes of any dispute arising out of this agreement, all parties hereto agree to submit to the sole and exclusive jurisdiction of the State of Florida and to the application of Florida law. Any action hereunder shall be brought in Miami-Dade County, Florida. A condition precedent to any suit or action arising from any dispute between the parties shall be mediation pursuant to Florida Statute.
4. ENTIRE AGREEMENT: The Member and Soulates Studio LLC acknowledge that this Agreement constitutes their entire agreement. It cannot be amended except in written form executed by both parties.
5. CANCELLABILITY AND TRANSFERABILITY: This membership is not negotiable, transferable, or cancelable except as otherwise provided herein. *Notice of intent to cancel by the buyer shall be given in writing to Soulates Studio, 15 days prior to the next billing cycle, using the Cancellation Request Form available at the studio. Any cancellation request that is less than 15 days will be charged immediately upon the cancellation notice.
Cancellation & Refund Policy
● 3-Day Right to Cancel: Cancel within 3 business days for a full refund. ● Medical Disability or Death: Submit documentation to cancel and receive a prorated refund.
● Relocation (20+ miles away): Submit proof of new residence to cancel. ● Refund Processing: Refunds will be issued within 30 days of valid cancellation. ● Payment Disputes & Card Cancellations: Submitting a credit card dispute or
cancelling your card does not constitute cancellation of your membership. You remain responsible for all payments unless a formal cancellation request has been submitted in writing and acknowledged by the studio in accordance with this agreement. You agree not to initiate chargebacks or payment disputes without first attempting to resolve the issue directly with Soulates Studio LLC.
⚠️ If you prepay for multiple months, you are paying for future services. If the studio ceases operations, you may risk loss of your payment.
6. BUYER’S RIGHTS:
a. Death or Disability: Cancellation of the Agreement may occur if the member dies or becomes physically unable to avail herself of substantial portion of those services which she used from the commencement of the Agreement until the time of disability, with refund of funds paid or accepted in payment of the Agreement in an amount computed by dividing the Agreement price by the number of weeks in the Agreement term and multiplying the result by the number of weeks remaining in the Agreement term. Soulates Studio LLC may require a buyer or the buyer’s estate seeking relief under this paragraph to provide proof of disability or death. A physical disability sufficient to warrant cancellation of the contract by the buyer shall be established if the buyer furnishes to the health studio a certification of such disability by a physician licensed under Chapter 458,459,460 or Chapter 461 provided the diagnosis or treatment is within the physician’s scope of practice. The applicable refund, if any, shall be issued within 30 days after the notice of cancellation.
b. Permanent Relocation: Should member(s) permanently move their residence more than 20 miles from Soulates Studio LLC main location, payment on this agreement will be suspended upon acceptable written verification (cancellation request form) of the move is received by Soulates Studio LLC. Withstanding not a cancellation under this clause, the member shall remain liable for all installment payments prior to the date of move.
c. The member may cancel the Agreement if Soulates Studio LLC goes out of business and fails to provide equal quality facilities within 30 days at no additional cost within 5 driving miles of, or if its facilities move more than 5 driving miles, 8205 Commerce Way, Ste. 130 Miami Lakes, FL 33016 upon written notice by the Member. If the FDAC determines that a refund is due the buyer, the refund of this contract shall be an amount computed by dividing the contract total price by the number of weeks in the Agreement term and multiplying the result by the number of weeks remaining in the Agreement term. The applicable refund, if any, shall be
issued within 30 days after the notice of cancellation. The business location of a health studio shall not be deemed out of business when temporarily closed for repair and renovation of the premises:
(1.) Upon Sale, for not more than 14 days
(2.) During ownership, for not more than 7 consecutive days and not more than 2 periods of 7 consecutive days in any calendar year.
The member should contact the State Department of Agriculture and Consumer Services within 60 days if Soulates Studio LLC goes out of business.
d. Any notice of intent to cancel by the buyer shall be given in writing to Soulates Studio LLC. Such a notice of cancellation from the consumer shall also terminate automatically the consumer's obligation to any entity to whom Soulates Studio LLC has subrogated or assigned the consumer's contract. If Soulates Studio LLC wishes to enforce such contract after receipt of such showing, it may request the department to determine the sufficiency of the showing.
e. The initial Agreement will not exceed 36 months and thereafter shall only be renewable annually. Renewal Agreements may not be executed and the fee therefore paid until 60 days or less before the preceding Agreement expires.
f. If Soulates Studio LLC requires a buyer to furnish identification upon entry to the facility and as a condition of using the services of the health studio, the health studio shall provide the buyer with the means of such identification.
g. SHOULD YOU (THE BUYER) CHOOSE TO PAY FOR MORE THAN 1 MONTH OF THIS AGREEMENT IN ADVANCE, BE AWARE THAT YOU ARE PAYING FOR FUTURE SERVICES AND MAY BE RISKING LOSS OF YOUR MONEY IN THE EVENT THIS HEALTH STUDIO AND/OR THIS BUSINESS LOCATION CEASE TO OPERATE. THIS HEALTH STUDIO IS NOT REQUIRED BY FLORIDA LAW TO PROVIDE ANY SECURITY, AND THERE MAY NOT BE OTHER PROTECTIONS PROVIDED TO YOU SHOULD YOU DECIDE TO PAY IN ADVANCE.
I understand and agree to comply in full with the terms and conditions stated in this Membership Agreement. This Agreement is in effect as follows:
Memberships: This Agreement is in effect from the start date until such time as the client cancels in accordance with the terms and conditions here under.
Acknowledgment
I have read, understood, and agree to the terms of this Membership Agreement and cancellation policy.
● Agreement Start Date: ___________________
● Member Signature: ___________________________________
● Date: ___________________
Soulates Studio LLC 8205 Commerce Way, Suite 130, Miami Lakes, FL 33016 www.soulatesstudio.com │ @soulates.studio │ Phone: (305) 527-8219